You should read these terms and conditions carefully before using this website (‘the Site’). By accessing or using the Site, you agree to be bound by these terms and conditions and our Privacy Policy. No proposed changes to these terms and conditions are valid or have any effect. If you do not agree with or accept any of these terms and conditions, you should cease using the Site immediately.
Please note that no sale of products or services takes place on this website. Any agreement to provide legal services will be governed by separate terms and conditions in addition to these Terms and will be provided to you separately.

1 General
1.1 Prince Evans Solicitors LLP is a limited liability partnership registered in England under number OC364187. The word ‘partner’ is used to refer to a member of Prince Evans Solicitors LLP, or an employee or consultant with equivalent standing and qualifications.
1.2 Our registered office is Craven House, 40-44 Uxbridge Road, Ealing, London W5 2BS. A list of members is available at our office.
1.3 We are regulated by the Solicitors Regulation Authority (SRA) and our registered SRA number is 560054. The SRA’s rules can be viewed at We maintain professional indemnity insurance in accordance with our regulatory obligations as imposed by the SRA.
1.4 If the firm and a client have been unable to resolve a complaint through the firm’s internal complaints procedure, they may agree to have the complaint handled through Alternative Dispute Resolution using the Online Dispute Resolution Platform, which can be accessed here
1.5 Our email address is

2 Availability and conditions of use
2.1 The Site is made available to you by us. While we make every effort to ensure that the Site is available, we do not represent, warrant or guarantee in any way the Site’s continued availability at all times or uninterrupted use by you of the Site. We reserve the right to suspend or cease the operation of the Site from time to time at our sole discretion.
2.2 As a condition of your use of the Site, you agree:
2.2.1 not to use the Site for any purpose that is unlawful under applicable law, or prohibited by these terms and conditions; and
2.2.2 not to defame or disparage any person or act in a manner which is obscene, derogatory or offensive; and
2.2.3 to be responsible for ensuring that your use of the Site is consistent with all applicable laws and regulations.
2.3 We reserve the right to prevent or suspend your access to the Site if you do not comply with any part of these terms and conditions or any applicable law.

3 Ownership, use and intellectual property rights
3.1 The Site and all content within the Site is owned and operated by us and/or our licensors. We and our licensors reserve all rights.
3.2 The Site is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, revise, perform, reproduce, publish, license, deep-link, create derivative works from, transfer, or sell any information or content obtained from the Site unless expressly authorised by us.
3.3 Any intellectual property rights (including without limitation all patents, copyright, database rights and trademarks whether registered or unregistered) subsisting in any content or material on the Site belong to us and/or our licensors. All rights are reserved for the benefit of ourselves and/or our licensors. Nothing in these terms and conditions grants you any rights in the Site or the content within the Site.

4 Disclaimers
4.1 While we use reasonable efforts to include accurate and up-to-date information on the Site, we do not represent, warrant or promise (whether expressly or impliedly) that any information is or remains accurate, complete and up to date, or fit or suitable for any purpose. Any reliance you place on the information on the Site is at your own risk. Nothing in these terms and conditions shall operate to prejudice any mandatory statutory requirement or your statutory rights.
4.2 Content on the Site is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites which may be of interest. It does not constitute technical, financial, or legal advice or any other type of advice and should not be relied on for any purposes.

5 Cookies and other information-gathering technologies
5.1 Our website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
5.2 For more information on which cookies we use and how we use them, see our Cookies Policy.

6 Hyperlinks and third party sites
6.1 The Site may contain hyperlinks or references to external third party websites. Any such hyperlinks or reference is provided for your convenience only. We have no control over third party websites and accept no responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not constitute an endorsement of such third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

7 Equality and diversity
7.1 We are committed to promoting equality and diversity in all our dealings with clients, third parties and employees.

8 Warranties and limitation of liability
8.1 You agree that your use of the Site is on an ‘as is’ and ‘as available’ basis. Consequently we make no representations, warranties, conditions or other terms (whether express or implied) in relation to the provision of the Site, including without limitation as to completeness, accuracy and currency or any content and information on the Site, or as to satisfactory quality, or fitness for particular purpose.
8.2 To the maximum extent permitted by applicable law, we exclude all liability (whether arising in contract, tort, breach of statutory duty or otherwise) which we may otherwise have to you as a result of:
8.2.1 any error or inaccuracies in any information or material within or relating to the Site;
8.2.2 the unavailability of the Site for whatsoever reason; and
8.2.3 any representation or statement made on the Site.
8.3 Under no circumstances shall we be liable to you for any loss or damage suffered (including without limitation direct or indirect losses) arising from your use of, or reliance on, the Site.
8.4 We do not exclude or limit our liability for death or personal injury arising from our negligence, for any fraudulent misrepresentation made by us on the Site or for any other statutory rights which are not capable of being excluded.

9 Indemnity
9.1 If you are in breach of any of these terms and conditions, you agree to indemnify and hold us harmless in respect of any costs, expenses, claims, proceedings, actions, losses, damages or liabilities incurred by us in relation to or arising from such a breach.

10 Service of documents
10.1 We do not accept service of documents by e-mail or fax (unless otherwise expressly agreed). The use of e-mail or fax via this website or otherwise does not imply that we are willing to do so.

11 Terms and conditions
11.1 We reserve the right to vary these terms and conditions from time to time without notifying you. By continuing to use and access the Site you agree to be bound by any variation made by us. It is your responsibility to check these terms and conditions from time to time to verify such variations.
11.2 These terms and conditions contain the entire understanding and agreement between us and you in relation to your use of the Site and supersede and replace any representation, statement or other communication (whether written or otherwise) made by you or us which is not contained herein.
11.3 Should any part of these terms and conditions for any reason be declared invalid or unenforceable by a court of a competent jurisdiction, it shall be deemed to be deleted without affecting the remaining provisions.
11.4 These terms and conditions are governed and construed in accordance with the laws of England and Wales and you consent to the exclusive jurisdiction of the courts of England.

11 Payment Terms and Conditions and Cancellation Policy
When using our online payment system you will be redirected to Worldpay who will process your payment card details and take payment. Payment card details are handled exclusively by Worldpay and are not stored within our system.

Personal Data such as your name, address and contact details may be required. Any Personal Data will be used in accordance with Data Protection requirements.

Some personal information will be received by us for reference purposes. We will not keep this information for longer than is necessary for the purpose for which it is collected.

During the payment process you will be required to enter the credit or debit card security code and you may be asked for further card authentication by your credit or debit card provider.

Please note:

  1. Payments made by credit and debit card are subject to clearance by your card provider and will normally take three working days to credit our client account. If your payment is required for immediate use please call us to discuss another method of payment. Outgoing payments will not be made using your credit/debit card payment until we are in receipt of cleared funds.
  2. Any refunds due on a matter where payment has been made wholly by credit/debit card will only be refunded by using the card details previously supplied.
  3. Refunds must be requested within seven days of the card payment being made. After this time requests for repayment will be dealt with under our complaints procedure. Refunds will not be made where the payment has already been used to meet third party expenses.
  4. If you are not entirely satisfied with our service, we agree to refund you in accordance with our terms and conditions and code of conduct as regulated by the Solicitors Regulation Authority.
  5. Payments by card can only be accepted with authorisation from the cardholder. If you are not the cardholder please call the Accounts Team for assistance on 020 8567 3477. Our opening hours are 9.15am – 5.30pm Monday to Friday.

12 Payment Security Information

How we protect your information: We use industry standard technology to encrypt your details as they pass over the internet and to enable your browser to confirm that it’s really our site that you’re using. We use secure certificates issued by Let’s Encrypt Authority X3.

On any page where you are entering personal details, you will see the closed padlock icon that tells you the page is protected (see below).  If you are using a very old or unsupported browser (e.g. Internet Explorer 6.0) you will not be able to connect to these secure pages. In that case, please upgrade to a supported browser (e.g. a modern version of Internet Explorer, Edge, Chrome, Opera, Safari or Firefox).

Padlock positions:

Internet Explorer or Edge – Left of the refresh icon in the address bar

Opera – Far right in the address bar

Chrome, Safari, Firefox – Left of the page URL in the address bar

If you share your PC or use a facility in a public place – Make sure you are not overlooked as you enter your details and close the browser window and, if applicable, log off when you have finished.

Our website does not store any payment card information, payments are handled securely by Worldpay.